Fri
Dec 21 2007
08:15 am

Anyone who goes to the Global Headquarters of Roane County Tennessee will notice one thing...

There are a lot of really nice people working there, and in spite of what the old saying about people "from the government" says, they really are "Here to help." I've never had a long wait or had trouble finding someone to assist me.

The freeze on taxes for Roane County Seniors will cost us money in more ways than one. It's obvious that when one property owner gets a tax break, the burden of making up that money is shifted to other tax payers. In this case, those of us whose family income is a bit over $26 thousand dollars will pick up the tab for seniors who make less than that.

That's fine by me. Low and fixed income Seniors have a tough enough time as it is. What's not fine by me is the idea that managing the tax freeze will take an extra employee in the Roane Tax Assessor's office. Those of us who are outside looking in have a hard time understanding why something that seems to be nothing more than filling out this form instead of that form needs more people, and I'm not saying it's that simple, either.

What I am saying is that very few managers look for new efficiencies first. They almost always want more people.

When tackling a problem like this, the first thing I would ask is, "How are other County's handling this task?" And the second thing I would do is conduct some quick survey of other Counties and find out how they are managing all the functions of the Assessor's office. Is there a better and more cost effective way to get this job done?

Managers who work IN a business have to step back and look for better ways when it comes time to work ON a business, and the business of the people of Roane County should be no exception.

Interesting...

I read the piece in the online RCN and I would have to ask the same questions Mike Farmer did. Absent other information not available in the article, I would agree with the County Executive that I don't see how, at this point, extra employees are needed. But what do I know? ;-)

Looking to see what other places have had to do where this was enacted could indeed be instructive. A basic thing to do, it would seem to me.

And I really have an appreciation for this comment of yours: "There are a lot of really nice people working there, and in spite of what the old saying about people "from the government" says, they really are "Here to help." I've never had a long wait or had trouble finding someone to assist me."

RB

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Lost Medicaid Funding

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